A total of 259 service requests from citizens and City staff were recorded during January 2012 in the Public Works’ Dispatch Office. This was an increase of 48 requests (23%) from the previous month’s count of 211. The chart below tracks the number of requests recorded each day by staff.
The greatest number of calls was received on January 3, the first work day after a long holiday weekend.
The Sewer Section received the greatest number of calls for service at 52 (20%). The Asphalt Section service requests tied with Snow and Ice service related requests at 36 (14%) each. The most frequent request was for pothole repair (32), followed by assistance with sewer backups (27). Coming in third was (17) miscellaneous internal service requests from various City facilities.