FAQ’s Community Relations Office

Community Relations Office Frequently Asked Questions

What is the mission of the City’s Community Relations Office?

The City Community Relations Office serves as a liaison between the City Manager’s Office and the community.  Community Relations staff help to ensure equal opportunity for all citizens through public information, education, and enforcement of the City’s Human Rights Ordinance and Equal Opportunity in Purchasing Ordinance.  This includes investigating discrimination complaints and performing compliance activities for City departments, City-related agencies and vendors and contractors in meeting their legal responsibilities with regard to equal opportunity and affirmative action.

Who is responsible for investigating discrimination complaints?

The Assistant to the City Manager for Community Relations investigates complaints of discrimination and assists in the enforcement of discrimination laws.   This may be done in conjunction with the Illinois Human Rights Department or the U.S. Equal Employment Opportunities Commission.  If an investigation finds a probable cause, efforts are made to resolve the complaint.  If this is not the successful, a hearing may be held by the Human Relations Commission.