Meet the IT Team

Mark Toalson
IT Director

Areas of Focus: Department leadership, strategic planning for technology use internally and citywide, telecommunication and information technology budget planning, strategic planning for maintenance and support, analysis of industry-related trends, managing private sector purchases for information technology and related consulting

Colleen Madera
Secretary II

Areas of Focus: Help desk support, project assistance and support, overall department secretarial support, departmental organization

Daphne Greaves
Network Administrator

Areas of Focus: Implementation and support for financial and budget software and other citywide software solutions, Freedom of Information Act requests, domain security and account services, email and application administration, computer purchase program

Brenda Reed
Network Technician

Areas of Focus: General citywide technical support, citywide electronic asset management, hardware and software setup and configuration, software purchasing and licensing

Joseph DeWalt
Network Engineer

Areas of Focus: Network design, research, development, and maintenance, research and initial implementation of new technology, Internet and firewall technologies, virtual server environments, parking ticket system assistance

DeShawn Robins
GIS Analyst

Areas of Focus: Management and guidance of the GIS program at the City, leading meetings of the City’s GIS committee, creating and maintaining GIS data, reports and maps; assisting with GIS application developmens and software support, GIS database administration, data analysis and research.

Janet Ahern
Multimedia Producer

Areas of Focus: Produce video programming for distribution on the City’s government access channel (CGTV), the City’s website, and various social media platforms. Includes video programming, maintaining the day-to-day operations of CGTV, and production of live meetings and events.