Teleserve Unit and Volunteers

The Teleserve Unit is staffed entirely with volunteers. Citizens may elect to have certain reports taken over the phone by a trained volunteer. These reports include lost license plates, stolen bicycles, lost cell phones and other crimes where there is no suspect information available. An officer will always be dispatched when a citizen wants to talk to an officer. The Teleserve Unit’s handling of these reports, allows officers more time to deal with more serious crimes.

The Champaign Police Department Volunteer Unit is a diverse workforce dedicated to easing the burden of routine tasks for all police personnel. Chosen RSVP Volunteer Station of the Year for 1998, this unit recruits both those willing to learn (students) and the seasoned veteran (seniors) to handle these tasks.

Volunteers serve as police report writers (Teleserve Unit) in the Patrol Division; perform data entry and filing in the Records and Evidence Divisions; gather information and disseminate information to the proper agencies for Crime Stoppers; download photographs for cases in Operations.

For more information, call (217) 403-6906.