How Do I Report a Problem?

How do I report…

flooded streets or viaducts?
Contact Public Works Department, 217-403-4770 (M-F / 7 a.m. – 3:30 p.m.) or 531-3155 for after hours emergencies

missing manhole covers?
Contact Public Works Department, 217-403-4770 (M-F / 7 a.m. – 3:30 p.m.) or 531-3155 for after hours emergencies

debris or glass in the street?
Contact Public Works Department, 217-403-4770 (M-F / 7 a.m. – 3:30 p.m.) or 531-3155 for after hours emergencies

a traffic signal outage?

a missing traffic sign?

a streetlight outage?

a dead animal in the City’s right-of-way?
Contact Public Works Department, 217-403-4770 (M-F / 7 a.m. – 3:30 p.m.)

a sanitary sewer backup?

a sidewalk trip hazard?

a pothole?

tall grass?
Contact Neighborhood Services Department, 217-403-7070 (M-F / 8 a.m. – 5 p.m.)

a leaking fire hydrant?
Contact Illinois American Water Company, 217-352-1420

a power outage?
Contact AmerenIP, 800-755-5000

ice or algae formed from sump pump runoff?
Contact Public Works Department, 217-403-4710 (M-F / 7:30 a.m. – 4:30 p.m.)

construction signs or other equipment left after a project?
Contact Public Works Department, 217-403-4770 (M-F / 7 a.m. – 3:30 p.m.)

stray animals?
Contact Champaign County Animal Control, 217-333-8911