Items tagged: Service

Employee Awards and Service Recognition Luncheon

On November 18, 2015, the City held its annual Employee Award and Service Recognition Luncheon at the Round Barn Banquet Center.  This year, more than 250 people, including City Council members, employees, and family members, attended the event. Employee Awards The employee awards recognize employees who exhibit exemplary commitment toward the pursuit of the City’s […]

Public Works March Service Requests

Citizens and City staff submitted 426 total requests during March 2015. This was a 32% increase from February’s 289 calls. The chart below tracks the number of requests recorded each day by staff.   Citizens using the mobile phone application, SeeClickFix, reported 48 (11%) of the issues.   The Sewer Section responded to 62 (15%) […]

Public Works Service Requests

Citizens and City staff submitted 280 total requests during January 2015.  This was a 34% increase from December’s 185 calls.  The chart below tracks the number of requests recorded each day by staff. Citizens using the mobile phone application, SeeClickFix, reported 24 (9%) of the issues. Snow and Ice had a total of 78 (28%) requests. […]

Rescheduled Upcoming Neil Street Lane Closure

In order to repair a broken sanitary sewer service line between 723 S. Neil Street and 803 S. Neil Street, Duce Construction will be closing one southbound lane of Neil Street. This closure will also affect the 100 block of William Street from Neil Street to the parking lot entrances west of 723 and 803 […]

December Service Requests

Citizens and City staff submitted 185 total requests during December 2014. This was a 6% decrease from November’s 197 calls. The chart below tracks the number of requests recorded each day by staff. Citizens using the mobile phone application, SeeClickFix, reported 26 (14%) of the issues.   Asphalt had a total of 42 (23%) requests. […]

November 2014 Service Requests

Citizens and City staff submitted 197 total requests during November 2014.  This was a 30% decrease from October’s 283 calls.  The chart below tracks the number of requests recorded each day by staff. Citizens using the mobile phone application, SeeClickFix, reported 15 (8%) of the issues. The Sewer Section responded to 36 (18%) miscellaneous requests […]

Bradley Avenue Lane Closure

In order to complete a gas service installation at 90 East Bradley Avenue, Ameren Illinois will be closing the following lane: One eastbound lane of Bradley Avenue between Market Street and Champaign Street. The lane closure will begin on Thursday, November 20, 2014, and will reopen by noon on Friday, November 21, 2014. Eastbound Bradley […]

October Service Requests

Citizens and City staff submitted 283 total requests during October 2014. This was a 1% increase from September’s 279 calls. The chart below tracks the number of requests recorded each day by staff. Citizens using the mobile phone application, SeeClickFix, reported 16 (6%) of the issues.   The Sewer Section responded to 55 (19%) miscellaneous […]

Randolph Street Lane Closure

In order to install a storm sewer service at 723 South Neil, Imperial Concrete will be closing a northbound lane of Randolph Street between William Street and John Street. The lane closure will begin on Wednesday, October 15, 2014, and will re-open by Friday, October 31, 2014. Northbound traffic will be reduced to one lane […]

September Service Requests

Citizens and City staff submitted 279 total requests during September 2014. This was a 1% decrease from August’s 283 calls. The chart below tracks the number of requests recorded each day by staff. Citizens using the mobile phone application, SeeClickFix, reported 28 (10%) of the issues. The Sewer Section responded to 47 (17%) miscellaneous requests […]